![]() ![]() "The CUE system touch screen no longer responds to touches. This is distracting to driving and ineffective in using the device." We replaced the screen at the dealer and the new one works, but it does not work perfectly: the touch sense is mis-aligned slightly, overly sensitive, and the interface between screen and processor is slow, so when selecting an item, it oftentimes has a time-lag between touching the screen and the selection highlighting, and then the highlighted selection is oftentimes the wrong one. "The display screen operates with a technology that is much less than any smartphone on the market, it is not good at all. We cannot access the GPS, climate control, Pandora, Phone, etc." We are able to listen to one radio station only. The cost to replace this system is approximately $3,000. "The CUE system has frozen and cannot be used for anything. I had it fixed at dealership under warranty" "Touch screen would not always respond properly." That explained why it would light up but did nothing else and remaind frzen on the one display." ![]() Found that the small ribbon cable had evidently dried out and was broken halfway into. I found one online for $100 and with the help of youtube was able to replace it myself. The dealer wanted $115 to look at it and up to $1500 to replace if that is what they determined was needed. "The CUE display screen froze up and stopped working. "The dealer replaced the component with the wrong one, had to make two trips in to repair" fan options quit working on display screen. "climate contol system would not work correctly. ![]()
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